Return Policy

At Our store, we want to ensure you have the best experience with your purchase. If you’re not completely satisfied with your order, we’ve made it easy for you to return or exchange items under the following guidelines:

1. Return Window

  • You have 30 days from the date of purchase to initiate a return or exchange.

  • All items must be returned in their original condition (unopened, unused, and with all packaging intact).

2. How to Return an Item

To initiate a return, please follow these steps:

  1. Visit our Return & Exchange page on our website.

  2. Fill out the return form, including your order number and item details.

  3. Once approved, we’ll send you a prepaid shipping label.

  4. Package the item securely and drop it off with the provided shipping label.

3. Refund Process

  • Refunds will be issued to the original form of payment within 7-10 business days of receiving the returned item.

  • Shipping fees are non-refundable unless the item is defective or was sent incorrectly.

4. Exchanges

If you would like to exchange your item for another product, you can:

  • Request a return and place a new order for the desired product.

  • If the new item is of equal or greater value, you’ll be charged the difference.

5. Defective or Incorrect Items

If your item is defective or incorrect, please contact us immediately at Contact@sampgaming.com. We’ll cover all costs for returns or exchanges in these cases.

6. Contact Us

If you have any questions or need further assistance, our customer service team is here to help! You can reach us via:

Thank you for choosing SampGaming. We appreciate your business!